Core Values Defined

Trustworthiness
We strive to act in a manner that builds trust with our investors, portfolio companies, business partners, and other stakeholders. Actions speak louder than words.
Respect
We strive to treat others as we would like to be treated. Additionally, we respect the "team," understanding that there is strength in a multitude of counselors.
Responsibility
We strive to be good stewards and managers of all that we are entrusted with. We also strive to do what we are supposed to do when we are supposed to do it, even when it is difficult.
Caring
We strive to be compassionate and care about the well-being of one another.
Fairness
We strive to approach all relationships with an attempt to understand the others' needs. Then we work to find ways to create business partnerships that are fair and beneficial to key stakeholders.
Citizenship
We strive to be generous, participative, and proactive in the communities in which we operate.

Core Values in Action

Trustworthiness
  • Be transparent and open with customers.
  • Always tell the truth.
  • Do what you say you are going to do, and finish on schedule.
  • Try to accurately assess risk.
Respect
  • Respond to communications as soon as possible or tell when you'll be able to respond.
  • Respect people's time; punctuality is the soul of business.
  • Respect the hiring process by recruiting the best fit for the job and company values.
Responsibility
  • Take ownership of both successes and failures.
  • Be responsible by developing a strategic plan.
  • Develop budgets and manage them well.
  • Set goals and be accountable.
Caring
  • Be kind.
  • Be abundant with praise and judicious with criticism.
  • Care for fellow employees like family.
Fairness
  • Seek first to understand, then to be understood; this process tends to foster fairness.
  • Seek to build a group of customers that are "fair."
Citizenship
  • Be generous by giving the company time and resources – within reason.
  • Stay informed about issues in the communities where the company operates and participate where appropriate.
  • Develop deep relationships with local charities.